Do you need assistance?

Step 1: Complete and submit the rescue form found below.

To use the Rescue Alert Form:

• In your cell phone Settings, make sure Location Services are turned on.

• In your cell phone Settings, make sure your Share My Location is turned on and check Allow Location Access in your browser websites (Safari, Google Chrome, etc.).

• Use the link above or open your bookmarked site to access the Rescue Alert Form  or copy and paste this link.

• If prompted, allow the web page to “Use your Current Location” when page loads.

• Fill out the form completely and select your location on the provided map, as closely as possible, or allow your cell phone’s Location Services to pinpoint your location.

• Submit the form.

Step 2: Immediately call 903-569-6294 to let us know that you have submitted the form and stay on the line. The person that answers will be able to see your location on a map and may be able to direct you back to a trail or send assistance if there is a medical emergency.

The City of Mineola wants all visitors to the Mineola Nature Preserve to remain safe at all times. So a new Rescue Alert Form has been added to the Nature Preserve website that will allow a visitor to use their cell phone to send their location to a live, local operator that can help the visitor find their way back to a campground or trail or send assistance for medical emergencies.

For quick access, bookmark the Mineola Nature Preserve website page with Rescue Alert Form link to your browser favorites now.